For a damaged, defective, incorrect or missing item, contact us promptly with your order number and photos where appropriate. We will review your request and provide an appropriate remedy in accordance with applicable law.
Contact us before sending any item back. If a refund is approved, it is generally issued to the original payment method. Your statutory consumer rights are not affected.
Email service@quoriva.store.
Company: SHIN FAI TRANSPORTATION (HK) LIMITED
Registered address: ROOM B, 16/F, BLOCK 6, 38 MA SIK ROAD, SHEUNG SHUI, HONG KONG
Email: service@quoriva.store
The registered address is not a return address. Please contact us for return instructions.